Where DataBank fits
DataBank offers cabinets, private cages and suites with configurable power, security and layout. A single cabinet and a private suite can suit different stages of growth, but the building still determines the available power, cooling and carrier options.
Source: DataBank cabinets, cages and suites.
A public DataBank cage renewal, with power terms
Sunnyvale approved a five-year, $1,270,500 authorization on January 28, 2025, plus a separate $127,050 contingency. The attached order is unsigned; it is evidence of approved procurement, not proof of an executed invoice.
Source: City of Sunnyvale, passed item 25-0180.
Renewal 112976: SFO1, billing start April 1, 2025; 60 months.
| Order item | Published basis |
|---|---|
| Private cage | 250 square feet |
| Power commitment | 55 kW, A/B provisioned |
| Rate and recurring total | $385/kW-month; $21,175/month |
| One-time total | $0; $3,299.10 is the monthly increase |
| Excess consumption | 100% of the contracted kW rate per excess kW |
| Utility adjustment | 10% trigger; initial utility rate $0.1620/kWh |
| Circuit loading | Combined A/B draw limited to 80% of breaker |
| Connected capacity | Up to 130% of commitment; not extra permitted draw |
| Annual increase | 3%, unless the MSA specifies otherwise |
| Renewal | Same-length automatic term; 90-day notice, unless overridden |
The order calls the model all-in, but includes utility-adjustment and burst clauses. It does not make every ancillary service free. The renewal cuts the commitment from 63 to 55 kW while raising the monthly charge from $17,875.90.
Source: DataBank Renewal 112976, pages 1-5, published by Sunnyvale.
Our recommendation: settle electricity recovery, excess-load measurement and renewal notice together. A bundled price can still change during the term. Ask for the signed MSA and order before treating any default clause as controlling. Do not treat the council authorization as a fixed full-term invoice total without reconciling the escalation and utility clauses.
The published $1,000/month Kansas City offer
| Published offer detail | What DataBank lists |
|---|---|
| Location | MCI2 Pine Ridge, Overland Park, Kansas |
| Eligibility | KCADC members; limited-time promotion |
| Monthly price | $1,000 |
| Space | One cabinet |
| Power | A pair of 208V/30A feeds |
| Internet | 100 Mbps, burstable to 1 Gbps |
Source: DataBank Kansas City promotional offer.
Confirm eligibility, availability, contract length and the current offer in writing. The page does not establish installation charges, the allowed continuous load, burst pricing or renewal pricing. Its cloud, managed services and interconnection options should be priced separately unless the order explicitly includes them.
It does not establish DataBank pricing in Dallas, Denver or another Kansas City building. Do not divide the promotional total by the sum of both feed ratings to create a provider-wide per-kW rate.
Cabinet power and cooling depend on the building
DataBank facility pages make the differences visible. DFW3 in Plano lists 10 kW-plus air-cooled cabinet density; LGA4 in Orangeburg lists 35 kW-plus air and 100 kW-plus liquid-cooled cabinet density. These are advertised facility capabilities, not confirmed capacity for your order.
| Facility example | Published cooling capability |
|---|---|
| DFW3, Plano | 10 kW+ cabinet density, air |
| LGA4, Orangeburg | 35 kW+ air; 100 kW+ liquid |
Source: DataBank DFW3 facility specifications.
Source: DataBank LGA4 facility specifications.
Request the supported density at your assigned cabinets, the available circuit configuration, permitted continuous draw and the cost of any cooling work. For liquid cooling, establish who supplies and maintains the distribution equipment and where the provider responsibility ends. Compare electricity inclusion, metering and overage terms in writing.
DataBank cross-connect billing: four possible charge lines
DataBank's Interconnects Ordering V2 guide, updated February 14, 2026, exposes a more useful breakdown than a generic cross-connect estimate:
| Order line | Published billing treatment |
|---|---|
| Interconnection circuit | Monthly and one-time charges per circuit |
| Expedite | One-time fee when selected |
| Remote Hands assistance | One-time time-and-material charge |
| Third-party cross-connect | Monthly and one-time charges within another operator's suite, if applicable |
The guide lists typical 12-, 24- and 36-month terms and an option to align the end date with an existing order. Prices are calculated in the customer portal; this is a billing structure, not a public dollar schedule.
Source: DataBank Interconnects Ordering V2, order details and pricing table.
Our recommendation: request both sides of the path on the quote. A connection to a carrier in another operator's suite can introduce a second recurring charge. Confirm who supplies the authorization and endpoint details before committing to the installation date.
Remote Hands: priority, scope and payment model
DataBank's Remote Hands datasheet distinguishes Priority 1 issues needing immediate attention from Priority 2 noncritical or scheduled work. It lists rack-and-stack, reboots, console access, component installation and troubleshooting, with a pay-as-you-go model. It does not publish an hourly rate, minimum increment or numerical response-time guarantee.
Source: DataBank Remote Hands datasheet, pages 1-2.
That distinction matters when a budget assumes routine support is included. A service available around the clock can still carry a separate labor charge. Confirm which priority your task receives, whether scheduled work has a different rate, and whether materials or a minimum callout add to the bill.
| Request in writing | Reason |
|---|---|
| Hourly rate and billing increment | A short task may incur a minimum charge |
| Priority and response commitment | Immediate attention is not a specific completion deadline |
| Scope and authorization limit | Avoid unapproved troubleshooting or replacement work |
| Prepaid hours, if offered | Check eligible tasks, expiry and transfer rights |
Our recommendation: price your expected monthly workload, including planned changes and one emergency callout, rather than assuming the lowest hourly line is the cheapest support arrangement.
A recent filed deployment separates colocation from bandwidth
Kinetic Seas' March 2024 SEC filing describes its December 2023 DataBank ORD4 order as one 42U enclosure with two 60A, 208V, three-phase circuits. It separately reports a two-year internet agreement for 10G connectivity and two fiber connections. The filing does not disclose the DataBank price.
Source: Kinetic Seas Form 8-K/A, March 6, 2024, item 1.01.
Our recommendation: compare the complete deployment across suppliers, even when the cabinet and internet are on different contracts. Circuit ratings alone do not establish the contracted usable IT load or the cost of redundancy. Do not turn this configuration into a priced offer.
Read the quote line by line
| Charge or term | What to compare |
|---|---|
| Space | Cabinet dimensions and count, cage layout, supplied racks and expansion rights |
| Power | Committed kW or kVA, usable load, A/B feeds, metering and overage |
| Connectivity | Every port and circuit, recurring fees and installation |
| Support | Included hours, hourly rates, response commitments and minimums |
| Setup | Cage construction, circuits, cabling, migration and deposits |
| Contract | Start date, annual increases, renewal notice and early termination |
Our recommendation: ask each bidder to return a monthly recurring total, a one-time total and a full-term schedule. Keep usage charges separate and calculate them using the same workload assumptions. Compare when billing begins with when the required power and connectivity are actually ready.
Use the colocation RFP template to collect comparable responses. For a private cage, specify the layout and growth plan alongside the power requirement.
Concessions and moving between DataBank facilities
In its historical SAN2 closure FAQ, DataBank offered affected customers moving to SAN1 two months of recurring-charge relief, the same space-and-power recurring price, and waived space-and-power installation. That offer concerned a specific move with a September 30, 2023 deadline.
Source: DataBank SAN2 decommissioning FAQ, historical 2023 relocation offer.
It is evidence that migration concessions have existed, not a promise of free relocation today. Our recommendation: ask whether an internal move preserves the remaining commitment, resets the term, or changes the recurring rate. Put any overlap period, setup waiver and revenue-transfer credit into the order.
For a renewal, request both the existing and proposed kW commitment. A smaller monthly bill may simply buy less power; a higher one can combine a rate reset with a scope change. Keep the old and new configurations beside the dollar totals.
What remains specific to your quote
The Sunnyvale renewal is one public procurement, and the Kansas City promotion has membership and location restrictions. Neither is a national DataBank tariff. Current cross-connect dollar rates, Remote Hands rates, installation scope, availability and the controlling MSA still need confirmation for your order.
Our recommendation: request a complete order pack with space, usable power, electricity treatment, every connection, support rates, commencement conditions and renewal notice. Compare it with the Equinix profile, Digital Realty profile and colocation pricing guide.